1 We build trust with our service users
2. We listen
3. We act upon
4. We then offer support and advice
5. We learn - together
6. We improve service users outcomes
3. Self- help
4. Collaboration and Active Participation
5. Goal Orientation and problem focused
6. The present
We use our unique Traffic Light Assesments to ascertain the urrgency or needs of our service users. We then formulate a plan to improve life outcomes by using one of our 5 complimentary services and then undertake all the necessary checks to ensure everyones safety.
We hope that by working with and improving the mindset of the police, courts, social services, CAFCASS and other organisation. We can implement change to improve outdated proceedures and policies within social care and family support services.
We are currently members of the NSPCC, NAC (national Autistic Society), Homecarers Association, CPAG, (child Poverty Action Group), Pyschology today. All of our staff are trained to high standards and are regulary updated with policies and procedures. All staff and volunteers are vetted before employment is offered.