INSPIRING CHANGE IN FAMILY, YOUNG AND VULNERABLE PERSONS SUPPORT SERVICES

WHY CHOOSE US

Our 6 key principles

1  We build trust with our service users


2. We listen 


3. We act upon


4. We then offer support and advice


5. We learn - together


6. We improve service users outcomes

We work on

1.  Independence


2. Individuality


3. Self- help


4. Collaboration and Active Participation


5. Goal Orientation and problem focused


6. The present

How do we put theory into practise?

Risk Assess and DBS Checks


We use our unique Traffic Light Assesments to ascertain the urrgency or needs of our service users. We then formulate a plan to improve life outcomes by using one of our 5 complimentary services and then undertake all the necessary checks to ensure everyones safety.

Collaboration with other Services


We hope that by working with and improving  the mindset of the police, courts, social services, CAFCASS and other organisation. We can implement change to improve outdated proceedures and policies within social care and family support services.

Training, Accreditation and Memberships


We are currently members of the NSPCC, NAC (national Autistic Society), Homecarers Association,  CPAG, (child Poverty Action Group), Pyschology today.  All of our staff are trained to high standards and are regulary updated with policies and procedures.  All staff and volunteers are vetted before employment is offered.

LIKE WHAT WE OFFER?

HOW DO WE MEASURE OUR SUCCESS?


Its about improvement of current circumstances in order to improve life outcomes and sustainability


S - Smart

                M - Measureable

            A - Achievable

     R - Realistic

               T - Time Limited


WHAT PEOPLE SAY

Lisa and Grace were like little ray of sunshines in a very dark place - always helping others by cooking food, sorting benefits and speaking  on behalf of the other residents. Grace was brilliant at looking after the young children.

Residents of Hope House Hostel 2013

Lisa has helped on more than one occassion by assisting with my mental health, offereing food and warmth and even lost her own residence due to her unwaivering need to help others.

– Debbie 2019 - 2021

I was found in a tent in the local park when Lisa found me - left on the streets for 18 days and 22 weeks pregnant - Lisa gave me temporary accomodaation, sorted my sanctioned benefits and improved mine and my unborn babies chances short term.

– Marcia 2021